Prioritised Service FAQs
It's a service you can buy to give your Internet traffic a higher priority than others on our supplier's network. When their network's busy, we'll give you priority over anyone browsing the web without Prioritised Service.
Any Business customers can get Prioritised Service.
It's £7 (+VAT). But it's included as part of some older business products.
If you'd like to buy it, get in touch and we'll be happy to help.
We need 30 days' notice to remove Prioritised Service. Get in touch and we'll do it for you.
More ways to get help
Plusnet community
Our customers always have tips to share.
Talk to our community
Sign Language service
Contact us using British Sign Language
My Account
Manage your bills, packages and details.
Sign into Broadband
