All the info you need on WiFi Calling
How does WiFi Calling work?
WiFI Calling made easy
How does WiFi Calling work?
You’ll need a smartphone or device which supports WiFi Calling and connection to a WiFi network in the UK. You can use all types of WiFi networks including the one as part of your Plusnet broadband package, as well as public ones in cafes, shops, and train stations.
You don’t need to install anything. You can call and send text messages as normal. How WiFi calling works, is that you’ll see the WiFi Call icon in the top left corner of your screen. This lets you know you’re using WiFi calling.
Wherever you are, WiFi calling means you can use your phone or device to always stay in touch.
Calls and texts still come from your monthly mobile plan allowance as usual, so there’s no extra charge.
How do I turn on WiFi Calling?
Two steps to turn on WiFi Calling
How do I to turn on WiFi Calling?
Check your settings or the manufacturer’s website to make sure your device can support WiFi calling.
It’s really easy to turn on WiFi calling:
- Connect your phone to a working WiFi network.
- Turn on WiFi Calling in your phone settings.
On Apple iOS: go to settings, select phone then toggle on WiFi Calling.
On Android: go to Call settings and toggle on WiFi Calling.
Do I need to remember the WiFi network?
Once you’ve connected to a private WiFi network such as the one at home and saved the password, your phone or device will automatically connect each time you’re in range.
Public WiFi networks don't often keep you logged in, so you’ll need to reconnect each time.
What is 4G Calling?
How 4G Calling and WiFi calling work
What is 4G Calling?
With 4G Calling, when you make or receive a call with a compatible device, your phone will stay on 4G. This means you can continue using data at faster speeds during a call and your Internet connection will not slow down.
How does WiFi Calling and 4G Calling work?
Your handset does the hard work for you. First it will try WiFi if it’s switched it on, and if you move out of your WiFi range, your phone will automatically switch to 4G Calling allowing your call to continue.
The 4G indicator at the top of your screen will show during a call when you are using 4G Calling.
How does WiFi Calling work?
You’ll need a smartphone or device which supports WiFi Calling and connection to a WiFi network in the UK. You can use all types of WiFi networks including the one as part of your Plusnet broadband package, as well as public ones in cafes, shops, and train stations.
You don’t need to install anything. You can call and send text messages as normal. How WiFi calling works, is that you’ll see the WiFi Call icon in the top left corner of your screen. This lets you know you’re using WiFi calling.
Wherever you are, WiFi calling means you can use your phone or device to always stay in touch.
Calls and texts still come from your monthly mobile plan allowance as usual, so there’s no extra charge.
How do I to turn on WiFi Calling?
Check your settings or the manufacturer’s website to make sure your device can support WiFi calling.
It’s really easy to turn on WiFi calling:
- Connect your phone to a working WiFi network.
- Turn on WiFi Calling in your phone settings.
On Apple iOS: go to settings, select phone then toggle on WiFi Calling.
On Android: go to Call settings and toggle on WiFi Calling.
Do I need to remember the WiFi network?
Once you’ve connected to a private WiFi network such as the one at home and saved the password, your phone or device will automatically connect each time you’re in range.
Public WiFi networks don't often keep you logged in, so you’ll need to reconnect each time.
What is 4G Calling?
With 4G Calling, when you make or receive a call with a compatible device, your phone will stay on 4G. This means you can continue using data at faster speeds during a call and your Internet connection will not slow down.
How does WiFi Calling and 4G Calling work?
Your handset does the hard work for you. First it will try WiFi if it’s switched it on, and if you move out of your WiFi range, your phone will automatically switch to 4G Calling allowing your call to continue.
The 4G indicator at the top of your screen will show during a call when you are using 4G Calling.
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