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Your basket
You were so close to getting our broadband, so why not finish things off? Here's a look at what was already in your basket:
Summary
Monthly payment
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From
One-off payments

Reward Card included
to say thanks for signing up


Today's payment
Monthly payment
- months contract
- no annual contract
Monthly payment total
£xx
One-off payment
One-off payment total
£xx
Included with your package
Summary
Monthly payment
From
From
One-off payments

Reward Card included
to say thanks for signing up


Today's payment
Today's payment
Just so you know...
Changing your call plan now could mean you lose some of the call extras you added earlier, as some of our call plans include them as standard. It's worth double checking to make sure you get what you want.
Broadband
Help with setting up your broadband and WiFi, safety and security and fixing connection issues.
Report a problem
Broadband problems and how to fix them
Full Fibre Broadband problems and how to fix them
Track my order
Broadband package guide
Full Fibre FAQs
About broadband speed
How to test your broadband speed
How to connect to broadband using your own router
Key Fact Indicators for broadband traffic prioritisation
Getting the best WiFi (wireless) signal
WiFi Calling
Connecting to WiFi with Windows 10 and 11
Connecting to your WiFi network on an Xbox
Connect to WiFi network on Android or Apple
How to set up the Plusnet router
How to use the Plusnet router
What to do with the old Plusnet router
Information about the Plusnet router
What the Plusnet Router lights mean
Report a problem
Broadband problems and how to fix them
Full Fibre Broadband problems and how to fix them
Track my order
Broadband package guide
Full Fibre FAQs
About broadband speed
How to test your broadband speed
How to connect to broadband using your own router
Key Fact Indicators for broadband traffic prioritisation
Getting the best WiFi (wireless) signal
WiFi Calling
Connecting to WiFi with Windows 10 and 11
Connecting to your WiFi network on an Xbox
Connect to WiFi network on Android or Apple
How to set up the Plusnet router
How to use the Plusnet router
What to do with the old Plusnet router
Information about the Plusnet router
What the Plusnet Router lights mean
How to stay safe online
How to use Plusnet SafeGuard
Getting started with Plusnet Protect
About Plusnet's Broadband Firewall

More ways to get help

Plusnet community
Our customers always have tips to share.
Talk to our community

Contact our team
Message @Plusnet on X (formerly Twitter)
Or call 0330 1239 123

Sign Language service
Contact us using British Sign Language

My Account
Manage your bills, packages and details.
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