Plusnet router user guides
Get the best performance from your router. Manage your hub, change your WiFi settings and find out what your Plusnet router lights mean.
Choose your router
Check our general guide to find out the best place to put your router to improve your WiFi signal.
Need more help?
Having issues with your connection? Text us
If you need help with your broadband service, text HELP to 07800008121 (charges may apply at your standard rate)
More ways to get help
Plusnet community
Our customers always have tips to share.
Talk to our community
Sign Language service
Contact us using British Sign Language
My Account
Manage your bills, packages and details.
Sign into Broadband
