How to set up your Plusnet router - Hub Two
A step-by-step guide on connecting your Plusnet Hub Two router.
Choose your broadband service
If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. The ONT is the small box our engineer installed inside your home when we set up your service.
This is an example of an ONT:
![Optical Network Terminal (ONT) with cables connected to the Ethernet port and power socket](http://static.plus.net/content/dam/plusnet/images/help/broadband/full-fibre-connection-troubleshooting/Huawei%201-port%20modem.png)
Don’t forget, you can also confirm your current broadband package by checking your welcome email or signing in to My Account.
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More ways to get help
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Plusnet community
Our customers always have tips to share.
Talk to our community
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Contact our team
Message @Plusnet on X (formerly Twitter)
Or call 0330 1239 123
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Sign Language service
Contact us using British Sign Language
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My Account
Manage your bills, packages and details.
Sign into Broadband