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    How to set up your Plusnet router - Hub Two

    A step-by-step guide on connecting your Plusnet Hub Two router.

    Choose your broadband service

    Full Fibre packages

    Full Fibre packages

    Fibre package without a phone line

    Fibre package without a phone line

    Packages with a home phone line

    Packages with a home phone line

    If you’ve got Full Fibre your router will be plugged into an Openreach Optical Network Terminal (ONT) not a phone socket. The ONT is the small box our engineer installed inside your home when we set up your service.

    This is an example of an ONT:
    Optical Network Terminal (ONT) with cables connected to the Ethernet port and power socket

    Don’t forget, you can also confirm your current broadband package by checking your welcome email or signing in to My Account.

    More ways to get help

    Plusnet community
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    Message @Plusnet on X (formerly Twitter)
    Or call 0330 1239 123

    Sign Language service

    Contact us using British Sign Language

    My Account
    Manage your bills, packages and details.
    Sign into Broadband