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Email setup - Windows 8 Mail

Guide to setting up Windows 8 Mail.

This article is not regularly maintained

This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

This article is not regularly maintained

This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

Select your provider

This guide applies to the Mail app for Windows 8. These steps should apply to all versions of Windows 8.

This guide applies to the Mail app for Windows 8. These steps should apply to all versions of Windows 8.

Follow these instructions to set up your Plusnet or hosted domain email address.

Before you can use this guide, you'll need to register and log in with a Microsoft account. If you're unable or would rather not do this, we recommend installing and setting up a separate email program such as Windows Live Mail, Microsoft Outlook or Mozilla Thunderbird.

  1. Once you're signed in to Mail, open the Charms bar and choose Settings.

  1. From the Charms bar, choose Accounts.

  1. You'll see a list of the email addresses currently set up. Select Add an account.

  1. Choose Other Account from the list.

  1. You'll be asked for information to Add your Other account.

    Before doing anything, select Show more details.

    Fill in the your email and account details and press Connect to continue (see below the screenshot if you need help with this).

  • Email address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
  • Password: Enter the password for the email address you're setting up (I don't know what this is)
  • Incoming (IMAP) email server: imap.plus.net
    Make sure you untick Incoming server requires SSL - the port number will change to 143
  • Outgoing (SMTP) email server: relay.plus.net
    Make sure you untick Outgoing server requires SSL - the port number will change to 25
  • Outgoing server requires authentication and Use the same username and passwordd to send and receive email: You can leave both of these ticked

Click Connect to continue.

  1. Your email address is now ready to use. Once you've set up your email address, you can switch between Inboxes through the list at the bottom left side of your screen.

This guide applies to the Mail app for Windows 8. These steps should apply to all versions of Windows 8.

This guide applies to the Mail app for Windows 8. These steps should apply to all versions of Windows 8.

Follow these instructions to set up your Force9 or hosted domain email address.

Before you can use this guide, you'll need to register and log in with a Microsoft account. If you're unable or would rather not do this, we recommend installing and setting up a separate email program such as Windows Live Mail, Microsoft Outlook or Mozilla Thunderbird.

  1. Once you're signed in to Mail, open the Charms bar and choose Settings.

  1. From the Charms bar, choose Accounts.

  1. You'll see a list of the email addresses currently set up. Select Add an account.

  1. Choose Other Account from the list.

  1. You'll be asked for information to Add your Other account.

    Before doing anything, select Show more details.

    Fill in the your email and account details and press Connect to continue (see below the screenshot if you need help with this).

  • Email address: Enter the address you're setting up, this could be a Force9 address (yourname@username.force9.net) or a hosted domain address (yourname@yourdomain.co.uk)
  • Password: Enter the password for the email address you're setting up (I don't know what this is)
  • Incoming (IMAP) email server: imap.force9.net
    Make sure you untick Incoming server requires SSL - the port number will change to 143
  • Outgoing (SMTP) email server: relay.force9.net
    Make sure you untick Outgoing server requires SSL - the port number will change to 25
  • Outgoing server requires authentication and Use the same username and passwordd to send and receive email: You can leave both of these ticked

Click Connect to continue.

  1. Your email address is now ready to use. Once you've set up your email address, you can switch between Inboxes through the list at the bottom left side of your screen.

This guide applies to the Mail app for Windows 8. These steps should apply to all versions of Windows 8.

This guide applies to the Mail app for Windows 8. These steps should apply to all versions of Windows 8.

Follow these instructions to set up your Free-Online or hosted domain email address.

Before you can use this guide, you'll need to register and log in with a Microsoft account. If you're unable or would rather not do this, we recommend installing and setting up a separate email program such as Windows Live Mail, Microsoft Outlook or Mozilla Thunderbird.

  1. Once you're signed in to Mail, open the Charms bar and choose Settings.

  1. From the Charms bar, choose Accounts.

  1. You'll see a list of the email addresses currently set up. Select Add an account.

  1. Choose Other Account from the list.

  1. You'll be asked for information to Add your Other account.

    Before doing anything, select Show more details.

    Fill in the your email and account details and press Connect to continue (see below the screenshot if you need help with this).

  • Email address: Enter the address you're setting up, this could be a Free-Online address (yourname@username.free-online.co.uk) or a hosted domain address (yourname@yourdomain.co.uk)
  • Password: Enter the password for the email address you're setting up (I don't know what this is)
  • Incoming (IMAP) email server: imap.free-online.net
    Make sure you untick Incoming server requires SSL - the port number will change to 143
  • Outgoing (SMTP) email server: relay.free-online.net
    Make sure you untick Outgoing server requires SSL - the port number will change to 25
  • Outgoing server requires authentication and Use the same username and passwordd to send and receive email: You can leave both of these ticked

Click Connect to continue.

  1. Your email address is now ready to use. Once you've set up your email address, you can switch between Inboxes through the list at the bottom left side of your screen.

This is an archived article and may contain information that's not up-to-date - more info

This is an archived article and may contain information that's not up-to-date - more info

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