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    Email setup - Microsoft Outlook 2010

    Setup Microsoft Outlook 2010 to receive and send email.

    This article is not regularly maintained

    This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

    If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

    This article is not regularly maintained

    This archived article may contain information that's not up-to-date. It's here so you can still refer to this older info, but it's not regularly maintained and our Customer Support Advisors won't be able to help with queries about it.

    If you've got a question about this article, why not ask the Plusnet Community? Or, for the latest Help & Support articles, head over to Plusnet Help.

    Select your provider

    This guide applies to Microsoft Outlook 2010 for Windows. The screenshots shown here were taken using Windows 7.

    This guide applies to Microsoft Outlook 2010 for Windows. The screenshots shown here were taken using Windows 7.

    Follow these instructions to set up your Plusnet or hosted domain email address.

    1. If this is the first time you've opened Outlook 2010, the Welcome to Outlook 2010 Startup window will appear automatically. Click Next twice and continue to step 2.

      Otherwise click the File tab, make sure Info is selected from the left menu and click Add Account.

    1. Select Manually configure server settings or additional server types and click Next.

    1. Select Internet E-mail and click Next.

    1. Fill in your account details (see below the screenshot if you need help with this).

     

    • Your Name: Enter your name (or the name you'd like people to see when you send them email)
    • E-mail Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.plus.com) or a hosted domain address (yourname@yourdomain.co.uk)
    • Account Type: Select either POP3 or IMAP from the dropdown list (I don't know what to choose)
    • Incoming mail server: For POP3, this is mail.plus.net, for IMAP this is imap.plus.net
    • Outgoing mail server (SMTP): relay.plus.net
    • User name & Password: Use the username and password for this email address (I don't know what these are)

    Click Next when you've finished entering these details.

    1. Outlook will now test the settings you've entered. Click Close when it's finished.

    • If the test is successful, that's all you need to do, click Finish
    • If the test fails you'll be taken back to the Internet E-mail Settings screen (step 4) to fix the problem

    1. Click the Send/Receive button (it's at the top left side of the Outlook 2010 window as shown in the image below) and your email will be downloaded to your Inbox.

    This guide applies to Microsoft Outlook 2010 for Windows. The screenshots shown here were taken using Windows 7.

    This guide applies to Microsoft Outlook 2010 for Windows. The screenshots shown here were taken using Windows 7.

    Follow these instructions to set up your Force9 or hosted domain email address.

    1. If this is the first time you've opened Outlook 2010, the Welcome to Outlook 2010 Startup window will appear automatically. Click Next twice and continue to step 2.

      Otherwise click the File tab, make sure Info is selected from the left menu and click Add Account.

    1. Select Manually configure server settings or additional server types and click Next.

    1. Select Internet E-mail and click Next.

    1. Fill in your account details (see below the screenshot if you need help with this).

     

    • Your Name: Enter your name (or the name you'd like people to see when you send them email)
    • E-mail Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.force9.net) or a hosted domain address (yourname@yourdomain.co.uk)
    • Account Type: Select either POP3 or IMAP from the dropdown list (I don't know what to choose)
    • Incoming mail server: For POP3, this is mail.force9.net, for IMAP this is imap.force9.net
    • Outgoing mail server (SMTP): relay.force9.net
    • User name & Password: Use the username and password for this email address (I don't know what these are)

    Click Next when you've finished entering these details.

    1. Outlook will now test the settings you've entered. Click Close when it's finished.

    • If the test is successful, that's all you need to do, click Finish
    • If the test fails you'll be taken back to the Internet E-mail Settings screen (step 4) to fix the problem

    1. Click the Send/Receive button (it's at the top left side of the Outlook 2010 window as shown in the image below) and your email will be downloaded to your Inbox.

    This guide applies to Microsoft Outlook 2010 for Windows. The screenshots shown here were taken using Windows 7.

    This guide applies to Microsoft Outlook 2010 for Windows. The screenshots shown here were taken using Windows 7.

    Follow these instructions to set up your Free-Online or hosted domain email address.

    1. If this is the first time you've opened Outlook 2010, the Welcome to Outlook 2010 Startup window will appear automatically. Click Next twice and continue to step 2.

      Otherwise click the File tab, make sure Info is selected from the left menu and click Add Account.

    1. Select Manually configure server settings or additional server types and click Next.

    1. Select Internet E-mail and click Next.

    1. Fill in your account details (see below the screenshot if you need help with this).

     

    • Your Name: Enter your name (or the name you'd like people to see when you send them email)
    • E-mail Address: Enter the address you're setting up, this could be a Plusnet address (yourname@username.free-online.net) or a hosted domain address (yourname@yourdomain.co.uk)
    • Account Type: Select either POP3 or IMAP from the dropdown list (I don't know what to choose)
    • Incoming mail server: For POP3, this is mail.free-online.net, for IMAP this is imap.free-online.net
    • Outgoing mail server (SMTP): relay.free-online.net
    • User name & Password: Use the username and password for this email address (I don't know what these are)

    Click Next when you've finished entering these details.

    1. Outlook will now test the settings you've entered. Click Close when it's finished.

    • If the test is successful, that's all you need to do, click Finish
    • If the test fails you'll be taken back to the Internet E-mail Settings screen (step 4) to fix the problem

    1. Click the Send/Receive button (it's at the top left side of the Outlook 2010 window as shown in the image below) and your email will be downloaded to your Inbox.

    This is an archived article and may contain information that's not up-to-date - more info

    This is an archived article and may contain information that's not up-to-date - more info

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